Contact Us
We're here to help. Whether you have a question, found a bug, or want to suggest a new feature, we'd love to hear from you.
Email Us
The best way to reach us is by email. We read every message and typically respond within 48 hours during business days.
contact@mapwithradius.comBug Reports
Found something that's not working correctly? Please include:
- What you were trying to do
- What happened instead
- Your browser and device type
- Screenshots if possible
Feature Requests
Have an idea for a new feature or improvement? Tell us:
- What feature you'd like to see
- How you would use it
- Why it would be helpful
General Questions
Questions about using our tools? We're happy to help with:
- How to use specific features
- Understanding distance calculations
- Exporting and sharing options
- Browser compatibility issues
Business Inquiries
For business-related inquiries such as:
- Partnership opportunities
- Press and media requests
- Advertising inquiries
- Enterprise solutions
Frequently Asked Questions
Before reaching out, check if your question is answered below:
Is Map With Radius free to use?
Yes, all of our mapping tools are completely free. There are no hidden fees, no premium tiers, and no account required. We're supported by minimal, non-intrusive advertising.
How accurate are the distance calculations?
Our radius calculations use the Haversine formula, which accounts for the Earth's curvature and is accurate to within a few meters for most purposes. However, for critical applications, we recommend verifying measurements independently.
Why isn't my location working?
Location access requires your browser's permission. Check that you've allowed location access for our site. If you're on a desktop without GPS, the location may be less accurate. You can always search for an address manually instead.
Can I embed the map on my website?
We're working on an embeddable widget. In the meantime, you can share maps using the "Copy Link" feature, which creates a URL that opens the map with your exact configuration.
How do I export my radius map?
You can export your map in two ways: Download as PNG (image) for use in documents or presentations, or Export as KML for use in Google Earth, ArcGIS, and other mapping software. Both options are available in the controls panel.
Do you store my data?
No. We don't require accounts, don't track your location, and don't store your map data. Everything happens in your browser. When you share a link, the coordinates are encoded directly in the URL — nothing is saved on our servers. See our Privacy Policy for details.
What to Expect
Other Ways to Connect
While email is the best way to reach us directly, you can also find updates and community discussions through various channels. We're always looking for ways to improve our tools based on user feedback.
If you've created something interesting using Map With Radius — whether it's a blog post, tutorial, or creative project — we'd love to hear about it. User stories help us understand how our tools are being used in the real world.